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Predict and prevent churn with AI-driven insights

Bring together scattered customer data, predict behaviour and act with precision using Churned’s AI-powered platform—built to scale retention and growth.

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Trusted by

Europe's leading

one-to-many subscription businesses

Trusted by

Europe's leading

one-to-many subscription businesses

How does it work?

A powerful way to retain customers

Churned unifies customer data from your existing tools into a single platform. Using predictive and prescriptive AI, it then identifies at-risk segments and recommends automated steps to retain, reactivate, and upsell at scale.

Step 1: Connect your data

Step 2: Predict behaviour

Step 3: Act with automation

Step 1

Turn data chaos into clear insights

Connect your CRM, support, usage, financial, and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.

Connect all your tools seamlessly.

Create unified customer profiles from scattered data.

Save time with segment overviews at a glance.

See all integrations

Step 1: Connect your data

Step 2: Predict behaviour

Step 3: Act with automation

Step 1

Turn data chaos into clear insights

Connect all your tools seamlessly.

Create unified customer profiles from scattered data.

Save time with segment overviews at a glance.

See all integrations

Teams

Churned adapts to you

Churned is a powerful platform for Marketing and Customer Success teams that can help both reach their unique goals.

For Marketing teams

Make every campaign count

Retention campaigns shouldn’t miss the mark. Churned helps marketers make the right calls by showing them what to do for each customer, whether it’s reactivating, retaining or upselling. With precise insights from advanced AI models, your campaigns will reach the right screens with greater impact.

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For Marketing teams

Make every campaign count

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For Customer Success teams

See the bigger picture

Managing churn shouldn’t feel overwhelming. Churned’s platform analyses customer health and engagement across thousands of data points, using AI to automatically identify risks and upsell opportunities. Scale and automate personalized outreach to free up time for your strategic interactions.

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For Customer Success teams

See the bigger picture

Book a demo

Features

Retention tools that deliver

Benefit from a platform built to predict, personalise and act with precision–all at scale.

Predict churn early

Analyse behaviour in real time to spot risks, reduce churn and make measured decisions. Drive customer loyalty by resolving issues before they escalate.

Make the best move

Get ROI-driven recommendations for retention, reactivation, and upselling tailored to each customer. Each carefully balances impact and cost to deliver measurable value.

Seamlessly integrate data

Deploy Churned quickly and easily by integrating the platform with your suite of data sources. Create unified customer profiles out of data silos and messy data sets.

Extend your reach

Engage customers on the right channel and at the right time for maximum impact, whether via email, phone, app or another tool you use for connecting with customers.

Act instantly, everywhere

Automate real-time follow-ups and retention actions based on customer behaviour. Create personalized interactions at scale without moving a muscle.

Track customer health

Use Churned’s health scores to prioritise interventions and focus your resources where they can best retain or upsell customers.

Book a demo

Predict churn early

Analyse behaviour in real time to spot risks, reduce churn and make measured decisions. Drive customer loyalty by resolving issues before they escalate.

Predict churn early

Analyse behaviour in real time to spot risks, reduce churn and make measured decisions. Drive customer loyalty by resolving issues before they escalate.

Make the best move

Get ROI-driven recommendations for retention, reactivation, and upselling tailored to each customer. Each carefully balances impact and cost to deliver measurable value.

Make the best move

Get ROI-driven recommendations for retention, reactivation, and upselling tailored to each customer. Each carefully balances impact and cost to deliver measurable value.

Seamlessly integrate data

Deploy Churned quickly and easily by integrating the platform with your suite of data sources. Create unified customer profiles out of data silos and messy data sets.

Seamlessly integrate data

Deploy Churned quickly and easily by integrating the platform with your suite of data sources. Create unified customer profiles out of data silos and messy data sets.

Extend your reach

Engage customers on the right channel and at the right time for maximum impact, whether via email, phone, app or another tool you use for connecting with customers.

Extend your reach

Engage customers on the right channel and at the right time for maximum impact, whether via email, phone, app or another tool you use for connecting with customers.

Act instantly, everywhere

Automate real-time follow-ups and retention actions based on customer behaviour. Create personalized interactions at scale without moving a muscle.

Act instantly, everywhere

Automate real-time follow-ups and retention actions based on customer behaviour. Create personalized interactions at scale without moving a muscle.

Track customer health

Use Churned’s health scores to prioritise interventions and focus your resources where they can best retain or upsell customers.

Track customer health

Use Churned’s health scores to prioritise interventions and focus your resources where they can best retain or upsell customers.

Customer Success Stories

Yes. Our customers stick with us.

Find out why they keep using Churned.

NGO

Learn how War Child reduced donor churn by over 25% on specific cohorts. By segmenting donors based on risk, War Child improved retention and the effectiveness of its campaigns, ensuring long-term support.

reduced churn

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Subscription box

Discover how Thuysvers boosted email conversions by 32% and increased retention using Churned. By leveraging RFM segmentation, Thuysvers tailored its outreach to existing customers, maximising revenue from its loyal base.

Learn more