Cut churn and boost renewals across your energy business
Reduce customer churn and boost contract renewals with Churned’s AI-powered platform. With automated predictive modelling, you can streamline your retention efforts across your portfolio of services.
Trusted by leading energy businesses
Problem
Having a hard time holding on to your contracts?
Retaining customers in the energy sector can be extremely hard. Understanding when and how to act is crucial for cost-effective retention and reactivation.
Limited insights
Incomplete data across your portfolio makes it hard to predict churn and make plans for successful retention.
Disconnected systems
Scattered data and manual processes stop your retention strategies from being effective.
Unclear renewal priorities
Identifying which customers to focus on and how to engage them is an ongoing struggle.
High opportunity costs
Ineffective actions like untargeted discounts or calls drain resources without delivering results.
Problem
Having a hard time holding on to your contracts?
Retaining customers in the energy sector can be extremely hard. Understanding when and how to act is crucial for cost-effective retention and reactivation.
Limited insights
Incomplete data across your portfolio makes it hard to predict churn and make plans for successful retention.
Disconnected systems
Scattered data and manual processes stop your retention strategies from being effective.
Unclear renewal priorities
Identifying which customers to focus on and how to engage them is an ongoing struggle.
High opportunity costs
Ineffective actions like untargeted discounts or calls drain resources without delivering results.
With/Without Churned
With/Without Churned
Use less energy chasing contracts and renewals
Churned gives companies the tools to predict churn and deliver personalised marketing campaigns using the most up-to-date individual customer data.
With Churned
Save time with centralised data
Access all customer insights in one place .
Retain customers with predictive insights
Spot at-risk contracts early and act fast.
Strengthen relationships through personalised outreach
Automate renewal campaigns tailored to service usage and customer traits.
Make faster decisions with real-time analytics
Adjust campaign and communications strategies instantly with live data.
Get better results with smarter spending
Focus resources on high-value contracts with cost-effective actions like channel-specific offers.
Without Churned
Lose track of customers with scattered data
Insights get buried in forgotten spreadsheets and disconnected systems.
Risk losing customers unnoticed
No predictive tools mean churn goes unseen.
Alienate customers with generic campaigns
Cold and impersonal outreach irrelevant to specific service needs creates disengagement.
Miss opportunities with delayed adjustments
Limited insights lead to slower actions.
Drain budgets on ineffective strategies
Overspend on blanket discounts that haven’t been thought through.
With Churned
Save time with centralised data
Access all customer insights in one place .
Retain customers with predictive insights
Spot at-risk contracts early and act fast.
Strengthen relationships through personalised outreach
Automate renewal campaigns tailored to service usage and customer traits.
Make faster decisions with real-time analytics
Adjust campaign and communications strategies instantly with live data.
Get better results with smarter spending
Focus resources on high-value contracts with cost-effective actions like channel-specific offers.
Without Churned
Lose track of customers with scattered data
Insights get buried in forgotten spreadsheets and disconnected systems.
Risk losing customers unnoticed
No predictive tools mean churn goes unseen.
Alienate customers with generic campaigns
Cold and impersonal outreach irrelevant to specific service needs creates disengagement.
Miss opportunities with delayed adjustments
Limited insights lead to slower actions.
Drain budgets on ineffective strategies
Overspend on blanket discounts that haven’t been thought through.
Features
Features
Powerful retention tools for energy providers
Churned’s AI-driven tools help companies reduce churn, improve renewals and maximise the lifetime value of customers.
Science-backed predictions
Identify at-risk customers early with predictive AI that analyses behaviour and patterns, giving you the insights needed to act before churn happens.
Science-backed predictions
Customer segmentation
Automatically group customers based on churn risk and value potential. Tailor offers and messaging to specific customer segments to improve retention outcomes.
Customer segmentation
Automated actions
Prescriptive AI recommends the best actions to retain and renew customers, whether it’s offering a discount, sending a reminder or switching channel.
Automated actions
Customer survival analytics
Understand the likelihood of customers staying with your service and see when intervention is needed using survival analysis tailored to your portfolio.
Customer survival analytics
Renewal profit optimisation
Reduce unnecessary costs with smart tools that optimise discounts, channels and timings to maximise ROI while retaining customers.
Renewal profit optimisation
Reporting and analytics
Access clear reports on retention metrics, customer trends and campaign performance to continuously refine your strategies.
Reporting and analytics
Use Cases
Use Cases
Achieve the results you need with Churned
See why marketers in the energy sector use Churned to tackle retention and revenue challenges.
Increase renewals
Use Churned AI to identify customers most likely to leave during the renewal phase. Act quickly with tailored retention strategies like personalised renewal offers or channel-specific outreach to improve retention rates.
Increase renewals
Use Churned AI to identify customers most likely to leave during the renewal phase. Act quickly with tailored retention strategies like personalised renewal offers or channel-specific outreach to improve retention rates.
Maximise your margins
Predict which customers require discounts to renew and fine-tune both the discount amount and communication channel. Churned helps prioritise cost-effective channels to retain customers without unnecessary spending.
Maximise your margins
Predict which customers require discounts to renew and fine-tune both the discount amount and communication channel. Churned helps prioritise cost-effective channels to retain customers without unnecessary spending.
Reactivate lost customers
Use AI insights to pinpoint churned customers who are likely to return. Deploy personalised reactivation campaigns using preferred communication channels to bring them back efficiently and cost-effectively.
Reactivate lost customers
Use AI insights to pinpoint churned customers who are likely to return. Deploy personalised reactivation campaigns using preferred communication channels to bring them back efficiently and cost-effectively.
How Churned works
How Churned works
How Churned works for energy providers
Churned unifies data from your existing tools into a single platform to quickly generate deep insights into customer behaviour. AI models identify your at-risk segments and recommend automated steps to retain, reactivate and upgrade contracts.
Step 1
Connect your data
Integrate your CRM, support, usage, financial and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.
Step 1
Connect your data
Integrate your CRM, support, usage, financial and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.
Step 2
Predict behavior
Based on data patterns, our predictive AI model identifies which customers are at risk of churn, ready to renew or primed for reactivation. You can then confidently target the most at-risk segments.
Step 2
Predict behavior
Based on data patterns, our predictive AI model identifies which customers are at risk of churn, ready to renew or primed for reactivation. You can then confidently target the most at-risk segments.
Step 3
Act with automation
Our prescriptive AI model identifies the next best action to perform for each customer segment and automates it. This lets you deliver targeted, timely messages that drive retention and reactivation.
Step 3
Act with automation
Our prescriptive AI model identifies the next best action to perform for each customer segment and automates it. This lets you deliver targeted, timely messages that drive retention and reactivation.
Customer Success Stories
Customer Success Stories
Yes. Our customers stick with us.
Find out why leading energy providers keep using Churned.
ENERGY
"Churned’s predictive models have given us clarity on churn patterns and customer behaviour, helping us focus on retention strategies that deliver real impact."
Paul Bree
Retention Specialist at Budget Thuis
ENERGY
"Churned’s predictive models have given us clarity on churn patterns and customer behaviour, helping us focus on retention strategies that deliver real impact."
Paul Bree
Retention Specialist at Budget Thuis
ENERGY
"Churned has significantly impacted our customer retention efforts, combining insightful dashboards with a hands-on, data-driven approach to deliver measurable results."
Pieter Heemskerk
Lead Sales & Business Development at Next Energy
ENERGY
"Churned has significantly impacted our customer retention efforts, combining insightful dashboards with a hands-on, data-driven approach to deliver measurable results."
Pieter Heemskerk
Lead Sales & Business Development at Next Energy
Read story
Need to know anything else?
Find answers to your most pressing questions about using Churned.
How does Churned help reduce churn?
How does Churned help reduce churn?
Can Churned integrate with other tools?
Can Churned integrate with other tools?
How much does Churned cost?
How much does Churned cost?
Do you use my model for other organisations?
Do you use my model for other organisations?
Is our data safe?
Is our data safe?
What if we don’t know what to do with high-risk customers?
What if we don’t know what to do with high-risk customers?
Health Score
All sectors
+22.6%
8.2
See Churned in action
Want to know how Churned can help your business? We'll show you how.
See Churned in action
Want to know how Churned can help your business? We'll show you how.
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We’ve got you. Sign up and stay updated
Join
Churned uses your data only to manage your account and provide requested services. We may contact you about our offerings—tick above if you agree.
Unsubscribe anytime. Learn more in our Privacy Policy.
By submitting, you allow Churned to process your data for the requested content
© 2025 Churned All rights reserved