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Webinars

The AI Umbrella - What is AI in CS?

In this insightful presentation, Maarten Doornenbal, Co-Founder of Churned, dives into the evolving role of AI in Customer Success.

Sep 24, 2024

The AI Umbrella - What is AI in CS?

In this insightful presentation, Maarten Doornenbal, Co-Founder of Churned, dives into the evolving role of AI in Customer Success.

Sep 24, 2024

Digital Customer Success: Scaling CS, Personalization, and Automation

May 14, 2024

Digital Customer Success: Scaling CS, Personalization, and Automation

May 14, 2024

Building CS Teams For Tomorrows Challenges

Dec 15, 2023

Building CS Teams For Tomorrows Challenges

Dec 15, 2023

Mastering the renewal process

Sep 22, 2023

Mastering the renewal process

Sep 22, 2023

Webinar Highlights

Revolutionizing Customer Renewals with AI: Webinar Highlights & Insights with Younium

Jun 9, 2023

Webinar Highlights

Revolutionizing Customer Renewals with AI: Webinar Highlights & Insights with Younium

Jun 9, 2023

Webinar: Reducing Churn: AI Customer Success Meets Subscription Billing

Watch back our webinar in collaboration with Younium

May 31, 2023

Webinar: Reducing Churn: AI Customer Success Meets Subscription Billing

Watch back our webinar in collaboration with Younium

May 31, 2023

E-commerce: from Impulse Buyers to Loyal Customers with machine learning

Watch back our 30 minute webinar about turning a Impulse Buyer into a Loyal Customer. Click on the link button to continue to the video.

Jan 23, 2023

E-commerce: from Impulse Buyers to Loyal Customers with machine learning

Watch back our 30 minute webinar about turning a Impulse Buyer into a Loyal Customer. Click on the link button to continue to the video.

Jan 23, 2023

Webinar: ML vs Rule Based CSM

Watch back our 30 minute webinar about the difference between Machine Learning CSM and Rule Based CSM

Dec 9, 2022

Webinar: ML vs Rule Based CSM

Watch back our 30 minute webinar about the difference between Machine Learning CSM and Rule Based CSM

Dec 9, 2022

Webinar: How to use your CRM as a CSM

Watch back our 30 minutes webinar about a unique insight on how to use your CRM as a CSM tool. Key points of the webinar: 1. How to prevent churn with machine learning 2. How to maximize the customer lifetime value 3. How to turn your CRM (e.g salesforce, hubspot) into a CSM system 4. How Customer success managers / teams can use it

Oct 28, 2022