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Grow your subscriber base into an engine for predictable revenue

Maximize subscriber lifetime value and secure your recurring revenue with a platform designed for subscription boxes. Predict cancellations, optimize renewals, and automate personalized retention campaigns.

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Trusted by leading subscription products

Problem

Recurring revenue stops growing when churn spikes

Spending heavily to ship the first box only pays off if the subscriber stays. When a subscriber cancels early, you lose your acquisition investment and the predictable revenue needed to scale your operations.

Wasted budget

High acquisition costs combined with fixed shipping fees leave zero margin for inefficient retention spend or blind discounting.

Wasted resources

Scattered tools and manual processes make it hard for marketers to act quickly and efficiently on retention strategies.

Limited insights

Without real-time behavioral data, the precise moment to prevent a cancellation passes unnoticed and unaddressed.

High opportunity costs

Without clear data, identifying churn risks becomes extremely difficult, leading to lost time and wasted opportunities.

Generic campaigns

Impersonal, one-size-fits-all strategies ignore individual preferences and fail to deliver the relevance required to secure renewals.

Generic campaigns

One-size-fits-all marketing often gives the wrong impression, leaving customers disengaged and unwilling to continue subscribing to your products.

With/Without Churned

Maximize subscriber lifetime value from the very first unboxing

Churned provides predictive insights to maintain engagement during the quiet weeks between shipments, ensuring every subscriber remains committed to the next delivery.

With Churned

Proactive churn management

Spot "subscription fatigue" early and intervene while the customer is still active.

Automated retention campaigns

Automatically trigger personalised retention campaigns based on predictive insights.

Real-time AI insights

Know which customer segments are churning and why, allowing for faster strategic pivots.

Centralised data

Integrate all customer data sources for easier access and deeper retention insights.

Less manual number crunching

Free up internal teams to focus on strategic tasks instead of manual churn management.

Without Churned

Surprise cancellations

You have no warning before a long-term subscriber suddenly drops off.

Manual retention campaigns

Rely on generic, time-consuming campaigns lacking personalisation.

Delayed insights

Waiting for monthly reports means missing the window to optimize the next box cycle.

Disconnected data

Siloed data makes it harder to identify patterns and retention risks.

Overworked teams

Internal teams are burdened with manual churn tracking instead of strategic work.

With Churned

Proactive churn management

Spot "subscription fatigue" early and intervene while the customer is still active.

Automated retention campaigns

Automatically trigger personalised retention campaigns based on predictive insights.

Real-time AI insights

Know which customer segments are churning and why, allowing for faster strategic pivots.

Centralised data

Integrate all customer data sources for easier access and deeper retention insights.

Less manual number crunching

Free up internal teams to focus on strategic tasks instead of manual churn management.

Without Churned

Surprise cancellations

You have no warning before a long-term subscriber suddenly drops off.

Manual retention campaigns

Rely on generic, time-consuming campaigns lacking personalisation.

Delayed insights

Waiting for monthly reports means missing the window to optimize the next box cycle.

Disconnected data

Siloed data makes it harder to identify patterns and retention risks.

Overworked teams

Internal teams are burdened with manual churn tracking instead of strategic work.

Features

Predictive AI for subscription box brands

Replace manual guesswork with a platform that predicts churn and automates retention for every subscriber with Churned’s AI tools.

Advanced Segmentation

Use AI to create dynamic segments based on churn probability, lifetime value, or engagement history, ensuring every retention message lands with the right audience to maximize impact.

Advanced Segmentation

Timely predictions

Leverage predictive AI models to identify subscribers at risk of cancelling weeks before their next renewal and intervene proactively while the subscription is still active.

Timely predictions

Next-best actions

Automatically trigger the precise "save" offer based on individual predictive insights, ensuring you retain revenue without manual intervention.

Next-best actions

Complete coverage

Integrate all subscription, billing, ecommerce, marketing and fulfillment data into a single source of truth.

Complete coverage

Journey Builder

Automate personalised customer journeys—from onboarding to retention—with AI-powered tools that adapt to their behaviour.

Journey Builder

Reporting and analytics

Access clear reports on retention metrics, customer trends and campaign performance to continuously refine your strategies.

Reporting and analytics

See how Churned works

Use Cases

Achieve the results you need with Churned

See why marketers in the subscription products sector use Churned to tackle their retention challenges.

Learn more

Reduce churn

Use Churned’s AI models to predict which customers are at risk of moving away from your brand. Take action with timely campaigns that keep your consumers committed.

Increase reactivations

Pinpoint churned customers most likely to return. Deploy personalised reactivation campaigns using their preferred channels to get them to quickly sign up again.

Create predictable revenue

Segment customers using Churned’s RFM model to target high-value one-time buyers and turn them into loyal customers.

Upsell the right customers

Predict which customers are most likely to upgrade or purchase additional products from your portfolio to increase their lifetime value.

Optimise first impressions

Create personalised onboarding journeys to keep new customers engaged from their first delivery and reduce the likelihood of churn.

Product recommendations

Recommend the right products to the right customers to increase their lifetime value and satisfaction while boosting your recurring revenue.

How Churned works

How Churned works for subscription boxes

Churned unifies data from your existing tools into a single platform to quickly generate deep insights into customer behavior. AI models identify your at-risk segments and recommend automated steps to retain, reactivate and upgrade your customers.

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Step 1

Connect your data

Integrate your CRM, support, usage, financial and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.

Step 1

Connect your data

Step 2

Predict behavior

Based on data patterns, our predictive AI model identifies which customers are at risk of churn, ready to renew or primed for reactivation. You can then confidently target the most at-risk segments.

Step 2

Predict behavior

Based on data patterns, our predictive AI model identifies which customers are at risk of churn, ready to renew or primed for reactivation. You can then confidently target the most at-risk segments.

Step 3

Act with automation

Our prescriptive AI model identifies the next best action to perform for each customer segment and automates it. This lets you deliver targeted, timely messages that drive retention and reactivation.

Step 3

Act with automation

Our prescriptive AI model identifies the next best action to perform for each customer segment and automates it. This lets you deliver targeted, timely messages that drive retention and reactivation.

Explore the platform

Customer Success Stories

Yes. Our customers stick with us.

Find out why leading subscription product brands keep using Churned.

SUBSCRIPTION PRODUCTS

"Without Churned, we would still be sending blanket emails to all customers. Now, we can identify high-value segments and act strategically, saving time and improving outcomes."

Pieter Duijs

Co-Founder at Thuysvers

SUBSCRIPTION PRODUCTS

"Without Churned, we would still be sending blanket emails to all customers. Now, we can identify high-value segments and act strategically, saving time and improving outcomes."

Pieter Duijs

Co-Founder at Thuysvers

SUBSCRIPTION PRODUCTS

"What impressed us most was the AI-powered predictive model that not only identifies churn risks but also provides actionable insights, allowing us to adapt our marketing strategies effectively."

Louis Vanderhaeghen

Chief Digital Officer at Just Russel

SUBSCRIPTION PRODUCTS

"What impressed us most was the AI-powered predictive model that not only identifies churn risks but also provides actionable insights, allowing us to adapt our marketing strategies effectively."